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Terms of Service

Last updated: 21 July 2026

These Terms govern your use of OutSponsor, provided by Zan - Zari Labs OÜ, Estonian registry code 17286420, Tartu mnt 67/1-13b, 10115 Tallinn, Harju maakond, Estonia ("OutSponsor", "we", "us").

By creating an account or using the Service you agree to these Terms. If you are agreeing on behalf of a company, you confirm you have authority to bind it, and "you" means that company.

Contact for all matters, including legal notices: support@outsponsor.com

1. The Service

OutSponsor is a sponsorship intelligence and outreach platform. It analyses publicly available social media content to identify creator sponsorship activity, and provides tools to contact creators, manage campaigns, negotiate within parameters you set, and generate reports.

The Service is provided for business use only. It is not intended for consumers, and consumer protection rules applying to distance contracts with consumers do not apply.

2. Accounts

You must provide accurate registration information and keep it current. You are responsible for the security of your credentials and for all activity under your account. Notify us promptly at support@outsponsor.com if you suspect unauthorised access.

You must be at least 18 years old.

3. Plans, trials and billing

Plans. The Service is offered on Starter, Pro and Agency plans. Current prices and included limits are shown at brands.outsponsor.com/#pricing.

Free trial. New customers may receive a 7-day free trial of the Pro plan. Unless you cancel before the trial ends, your subscription begins automatically and the first payment is taken. You may cancel at any time during the trial at no charge.

Billing. Subscriptions are billed in advance through Stripe, monthly or annually depending on the plan you select, and renew automatically until cancelled. Prices exclude VAT and other applicable taxes, which are added where required.

Cancellation. You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not refund partial periods except where required by law.

Price changes. We may change prices with at least 30 days' notice, taking effect at your next renewal. If you do not accept a new price you may cancel before it applies.

Non-payment. If payment fails we may suspend access after notifying you and allowing a reasonable period to resolve it.

4. Usage limits and fair use

Each plan includes limits on tracked competitors, creators, hashtags, campaigns, message volume and seats, as stated on the pricing page and enforced in the product.

Message sending is subject to daily caps and paced delivery designed to protect deliverability. We may queue or delay sends to maintain the integrity of the Service.

We may apply reasonable technical limits to protect the Service and control operating costs, including limits on scanning frequency and volume. Where a change would materially reduce what you receive, we will give notice.

5. Your responsibilities when using outreach

This section matters more than any other. Outreach carries legal obligations, and most of them sit with you.

You are the sender. Messages sent through the Service go out on your behalf, from accounts you connect, in your name. You are the data controller for your own campaigns and you are responsible for compliance with applicable law — including the GDPR, the ePrivacy Directive and its national implementations, the CAN-SPAM Act, CASL, and any other law applying to you or your recipients.

You must:

  • Have a lawful basis for contacting each recipient
  • Include accurate sender identification and a working opt-out in every message
  • Honour opt-out requests promptly
  • Comply with the terms of any platform you connect
  • Ensure what you send is accurate and not misleading

You must not:

  • Send unsolicited bulk messages unrelated to a genuine partnership enquiry
  • Misrepresent who you are or who you represent
  • Contact anyone who has opted out
  • Use the Service to harass, defame or deceive
  • Contact minors

We provide tools, not legal cover. Approval gates, opt-out suppression, daily caps, paced sending and disclosure lines exist to help you operate responsibly. Using them does not make your campaign lawful, and we do not review campaigns for legal compliance.

6. Acceptable use

You may not:

  • Resell, sublicense or redistribute the Service or data obtained from it, except that Agency plan customers may use it to deliver services to their own clients within the workspace structure the Service provides
  • Reverse engineer, decompile or attempt to extract source code
  • Circumvent usage limits, rate limits or access controls
  • Extract data from the Service in bulk by automated means
  • Use the Service to build a competing product
  • Upload malware or attempt to compromise the Service or other customers' data
  • Use the Service in violation of any law or third-party right

We may suspend or terminate access for breach of this section, with or without notice depending on severity.

7. Data and content

Your content. You retain all rights to what you upload — brand voice samples, briefs, FAQ content, campaign settings. You grant us a licence to host, process and display it as necessary to provide the Service.

Platform data. Information about creators and sponsorships surfaced through the Service is for your internal business use in evaluating and pursuing partnerships. You may not republish it as a dataset, sell it, or use it to build a competing offering.

Accuracy. Detection is automated and derived from public content. It will contain errors and omissions. Sponsorship classifications, exclusivity flags, contact details, engagement figures and audience verification results are estimates, not verified facts. You are responsible for your own checks before acting on them.

Aggregated data. We may use aggregated, de-identified data derived from use of the Service to improve our products. It will not identify you or your campaigns.

8. AI-generated content

The Service uses AI systems to draft messages, classify replies, assess brand fit, review audience data, and propose figures within ranges you authorise.

You acknowledge that:

  • AI output may be inaccurate, inappropriate or unsuitable for your purpose
  • You are responsible for reviewing content before it is sent
  • Approving a draft means you adopt it as your own communication
  • Where you enable automated sending within parameters you have configured, you remain responsible for what is sent under your name

Any first message proposing a monetary figure in a negotiation is presented to you as a draft requiring approval. That is a product safeguard, not a guarantee against error, and it does not transfer responsibility for the resulting communication to us.

9. Third-party platforms

The Service interacts with Instagram, TikTok, YouTube, Facebook and email providers. Those platforms are controlled by third parties and may change their terms, availability or technical interfaces at any time. We are not responsible for their acts or omissions, and changes they make may reduce or remove functionality without notice. This does not entitle you to a refund unless the Service becomes substantially unusable for an extended period.

You are responsible for complying with the terms of any platform account you connect.

10. Availability

We aim to keep the Service available but do not guarantee uninterrupted access, and no service level agreement is offered on any plan. We may carry out maintenance and will give advance notice of planned downtime where practical.

11. Intellectual property

We and our licensors own all rights in the Service, including software, design and documentation. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during your subscription. All rights not expressly granted are reserved.

Feedback you provide may be used by us without restriction or obligation.

12. Warranties and disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

We do not warrant that the Service will meet your requirements, that detection will be complete or accurate, that contact details will be current or correct, or that outreach will produce any particular result.

13. Limitation of liability

To the maximum extent permitted by law:

  • Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or business opportunity
  • Our total aggregate liability arising out of or relating to these Terms is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim

Nothing here excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded under applicable law.

14. Indemnity

You will indemnify and hold us harmless from claims, damages and reasonable costs arising from your use of the Service, your outreach campaigns, your content, or your breach of these Terms — including claims brought by recipients of your messages or by platforms whose terms you have breached.

15. Term and termination

You may terminate at any time by cancelling your subscription.

We may terminate or suspend for material breach, non-payment, or where required by law. For breaches capable of remedy we will give notice and a reasonable opportunity to fix the problem, unless the breach poses immediate risk.

On termination, your access ends and we will delete or return your data in accordance with our Privacy Policy. Provisions that by their nature should survive — intellectual property, disclaimers, liability limits, indemnity — will survive.

16. Changes to these Terms

We may update these Terms and will give at least 30 days' notice of material changes by email and in the Service. Continuing to use the Service after changes take effect means you accept them. If you do not accept, you may cancel before they apply.

17. Governing law and disputes

These Terms are governed by the laws of the Republic of Estonia, without regard to conflict of law principles.

Disputes are subject to the exclusive jurisdiction of Harju County Court, Tallinn, Estonia, except that either party may seek injunctive relief in any court of competent jurisdiction.

18. General

Entire agreement. These Terms, with the Privacy Policy and any Data Processing Agreement, are the entire agreement between us.

Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition or sale of assets.

Severability. If any provision is unenforceable, the rest remains in effect.

No waiver. Failure to enforce a provision is not a waiver of it.

Notices. We send notices to the email address on your account. Send notices to us at support@outsponsor.com.

19. Contact

Zan - Zari Labs OÜ Tartu mnt 67/1-13b, 10115 Tallinn, Harju maakond, Estonia Estonian registry code 17286420 support@outsponsor.com